CCO Andria Lightfoot embodies SimpleNexus’ commitment to connectedness as NMP Most Connected Mortgage Professional

Our Chief Customer Officer, Andria Lightfoot, is a renowned mortgage technologist with an expansive record of innovation. Not only does Andria oversee SimpleNexus’ customer-centric activities — from professional services to customer success, support, training, and integration engineering — she also maintains an impressive network of mortgage and fintech professionals.

Since Andria is so plugged into the industry, we were thrilled (but not surprised) that National Mortgage Professional (NMP) named her on its 2022 list of Most Connected Mortgage Professionals. Her connectedness with so many of the mortgage industry’s diverse social circles is central to SimpleNexus’ mission of uniting all parties involved in the homebuying transaction — loan originators (LOs), borrowers, branch managers, real estate agents, and settlement agents — using the power of technology.

With guidance from prominent fintech leaders like Andria, SimpleNexus helps lenders protect margins and fill pipelines by powering a collaborative, user-friendly digital mortgage experience. Here are just a few of the ways SimpleNexus’ mobile homebuying platform helps keep everyone in the loop:

Loan Originators
LOs equipped with SimpleNexus get access to a full suite of mobile-friendly digital mortgage tools, enabling them to get in touch with borrowers and real estate professionals anywhere. By eliminating time-consuming games of phone tag and physical paperwork, SimpleNexus lets LOs focus on providing expert guidance throughout the homeownership journey. This enhanced borrower experience means LOs are more likely to earn customer loyalty, generating repeat and referral business.

The SimpleNexus mobile mortgage app puts borrowers in the driver’s seat throughout their home buying journey. They can search home listings, run payment calculations, submit a loan application, chat instantly with their real estate agent or loan officer, and even sign closing documents from their mobile device. SimpleNexus offers a seamless single login experience for borrowers from start to close. 

Branch Managers
Though they may not be originating loans themselves, mortgage branch managers still need to track their teams’ productivity and identify areas for improvement. SimpleNexus’ Nexus Vision™ improves organizational connectivity by offering a transparent view of individual, branch, and company performance with scorecards, annual goals, customizable key performance indicators (KPIs), and more. Equipped with Nexus Vision, mortgage leaders can identify top performers and offer additional support to LOs to help them perform at higher levels.

Real Estate Professionals
The SimpleNexus platform fosters strong, mutually-beneficial relationships with real estate professionals by offering them ongoing visibility in the mortgage process. Once they are looped into a transaction via the SimpleNexus app, real estate agents can check their clients’ up-to-date loan status anytime. Plus, SimpleNexus keeps partners connected with the LO managing the transaction, allowing them to collaborate as they support customers and generate more referral business.

Settlement Agents
By enabling borrowers to eSign disclosures and lenders to digitally send individual closing packages to settlement service providers, Nexus Closing™ makes title collaboration a stress-free and efficient process for lenders and their settlement partners. That means no more chasing down paper disclosures, resulting in greater productivity and a more streamlined experience.

In short, SimpleNexus’ collaboration tools keep everyone involved in the homebuying process connected and informed. With mobile functionality that makes its best-in-class mortgage solutions accessible from anywhere, SimpleNexus helps borrowers get into homes faster, and mortgage and real estate professionals get more done.

Request a demo and see how SimpleNexus can drive connectivity for your business, customers, and partners. Then, view the complete list of NMP Most Connected Mortgage Professionals online, and read Andria’s winner profile in the July 2022 issue of National Mortgage Professional Magazine.

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