Digital transformations, spurred by the COVID-19 pandemic, have impacted nearly every industry. Businesses have learned that turning to better tech can increase efficiency, while consumers now expect all of their digital experiences to be intuitive. Adopting seamless digital solutions is no longer merely an option to increase revenue, retain talent, and engage with consumers. It’s a necessity.

Now, the digital revolution is catching up to the mortgage industry. As the market shifts, it’s crucial for lenders to investigate the cumbersome parts of their processes, and adopt digital capabilities to improve workflows and borrower satisfaction.